A day of frustration & memorial
Back home lunch time, noticed our usual regular recycling collectors had only emptied 2 green boxes and left 4 others untouched. This kind of sloppy attitude by people supposed to be doing a job is so damn irritating. What's the point of sorting out the recycling into boxes when they don't bother to empty them - there's just no tenable excuse. So furious, was on the phone to the council department pronto. As expected they were full of apologies. Gave me a reference number saying they would call tomorrow before 2pm and collect it. Well we will see what happens. They'll certainly get a piece of my mind if they don't.
My experience with Virgin trains this week hasn't been much better either. Trying to book a train ticket took eight tries over two days. The telephone booking service is voice activated and a flaming long process. Each time a booking agent eventually came on the line they claimed the booking website was not working properly. Out of frustration tried the website myself - it gave me stress by not downloading properly. Had to open and close the site several times instead of following the usual links. Spent a good hour faffing about but eventually I got my ticket. The easy bit was the post - amazed but it actually arrived today.
Again been trying to follow up a commitment with Partners - PFI stuff. All week their phones, even the free phone were not working until yesterday afternoon. Talk about bottling up fury, imagine a whole company with no phone contact for about 3 days. This is supposed to be the age of technology.
Well that's my moan over for the day - calmed down with a cuppa to watch part of Diana's 10th anniversary memorial service. Couldn't take the whole chapel bit but the choice of music was powerful and the emotional tribute from Prince Harry touched a chord in the heart of the nation. What struck me was the outpouring of emotion after all this time by the people listening outside. So many smaller memorials in different parts of the country and in France.
She captured the heart of the nation while she was alive. Most people can remember where they were the day she died. She was a global celebrity. One of those special people whose spirit will live in the hearts and minds of many for generations. The princes may want to draw a line over her death but the reality is its not going to happen.